Me, Myself, and AI MIT Sloan Management Review and Boston Consulting Group (BCG)

Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while realizing operational efficiencies. He also talks about how the company sustains extremely high feedback rates from consumers and how humans are training models, as well as vice versa, leading to interesting feedback loops. Read the episode transcript here.
Guest bio:
Jeff Cooper is a senior data science director at Stitch Fix, the global leader in personalized styling, where he oversees the Client Algorithms team, which develops models for product recommendations, style, and growth. He previously held data science leadership roles at Tradesy, FabFitFun, and Disney, as well as research roles in decision neuroscience at Caltech and Trinity College Dublin. Jeff has a Ph.D. in psychology from Stanford University.
Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper.
Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.
We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the collaboration platform’s Slack AI product.
As a product leader, Jackie had continually heard from users that they were experiencing a common challenge: It was a struggle to keep up with the pace of information and prioritize where to focus their attention and energy. So she looked to AI as a potential source of solutions and is now leading a team that’s focused on launching AI-driven features to address user pain points. The Slack AI team’s work is already helping customers take advantage of the wealth of knowledge within Slack exchanges by providing features such as channel recaps, thread summaries, and the ability to ask questions to surface information that’s embedded within conversations.
On this episode, Jackie describes how her team approaches new product design in the generative AI space and offers up some predictions for what lies ahead. Read the episode transcript here.
Guest bio
Jackie Rocca is vice president of product at Slack. In that role, she oversees the vision and execution of Slack AI, which brings generative AI natively and securely into the collaboration platform’s user experience. Rocca has delivered on a number of AI initiatives in her five years with the company and is now on a mission to help customers further accelerate their productivity and get even more value out of their conversations, data, and collective knowledge.
Before joining Slack, Rocca spent more than six years as a product manager at Google, where she helped launch and grow YouTube TV.
Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper.
Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.
We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance requirements of the Formula One racers and luxury vehicle makers — like Ferrari, Lamborghini, and BMW — that rely on Pirelli’s premium tires.
In this episode, Daniele explains why virtualization and data are key to managing the complexity of an R&D and production cycle that includes using digital twins to predict how a tire will sound on the road and maximizing efficiency at plants that manufacture millions of tires each year. Read the episode transcript here.

Guest bio
Daniele Petecchi is head of AI and data managementat Pirelli, where he leads critical initiatives that harness artificial intelligence technology to drive innovation and efficiency for the premium tire manufacturer. Petecchi earned his degree in telecommunications engineering, specializing in digital signal processing, which laid the foundation for his career in technology. He subsequently earned a Master of Science degree in information management, which equipped him with a strong strategic perspective. In 2018, he further reinforced his skill set by completing the General Management Program at ESCP Business School, enabling him to navigate the intricate intersection of technology and business.
Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper.
Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.
We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023.
In our final of three bonus episodes derived from this event, we explore how AI has shifted policy discussions, and what new types of management are needed.
This episode offers an abridged listen to the panel discussion; for the full session video, please visit the conference’s website.
Guest Bios
Carol Corrado is a distinguished principal research fellow, conference board & senior policy scholar at Georgetown University.
Olivia Igbokwe-Curry is head of U.S. congressional and political affairs at Amazon Web Services.
Scott Wallsten is president and senior fellow at The Technology Policy Institute.
Nikolas Zolas is a former senior economist at the Center for Economic Studies at the U.S. Census Bureau.
Sam Ransbotham is cohost of Me, Myself, and AI and a professor of analytics at Boston College.
Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper.
Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.
 We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episode
Find the additional podcasts mentioned in the episode below:
SHIFT podcast
In Machines We Trust
WSJ’s The Future of Everything
 Guest Bio:
Jennifer Strong is an audio journalist covering the impact of AI on the way we live and work. She’s the creator of several tech podcasts for newsrooms, including ProPublica, The Wall Street Journal, and MIT Technology Review. Her podcast SHIFT, with the Public Radio Exchange, covers "the far-reaching impact of automation on our daily lives," according to Apple Podcasts.
Her reporting has been widely recognized, including six Webby and three Podcast Academy Award nominations. Her narrative podcasts were finalists at the New York Festivals for the last two years, and a finalist for Podcast of the Year by The Drum Awards in London for a taping she did inside an experimental fighter plane.
Strong has also produced a business show for NPR and reported on national security for PRI. She’s been a keynote stage host and moderator at the AI for Good Global Summit, The Future of Everything Festival, Web Summit, among others.
Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Alanna Hooper.
Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.
 We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. 

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023.
In our second of three bonus episodes derived from this event, we explore how AI is used in manufacturing. Sam hosts this panel featuring Shervin alongside Ness Shroff, director of the AI Edge Institute at Ohio State University, and Matthew Wilding, colead of U.S. Steel’s Digital & Artificial Intelligence Program. This episode offers an abridged listen to the panel discussion; for the full session video, please visit the conference’s website.
Guest Bios
Ness Shroff is director of the AI Edge Institute at Ohio State University.
Matthew Wilding is colead of U.S. Steel’s Digital & Artificial Intelligence Program.
Shervin Khodabandeh is cohost of Me, Myself, and AI and a senior partner at Boston Consulting Group.
Sam Ransbotham is cohost of Me, Myself, and AI and a professor of analytics at Boston College.
Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.
Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.
 We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.