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New World Of Work

Author: Oyster

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Welcome to New World of Work: a podcast exploring the new frontier of the modern workforce. In each episode, we’ll hear from some of the world’s best and brightest people and culture experts on the cutting-edge topics HR professionals are most interested in today, explored through a global lens. The show dives into topics like the remote work revolution, hybrid workspaces, mental health and wellbeing, and managing a team effectively no matter where you and your colleagues are on the map. New World of Work is hosted by Rhys Black, Head of Workplace Design at Oyster, a global employment platform making it easier than ever to build a brilliant team on an international scale. Tune in regularly for new episodes and don’t forget to subscribe, rate, and review the podcast.
40 Episodes
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In this mini-series, we are focusing on the power of distributed teams to take companies at all growth stages to the next level. Webflow has been a pioneer in leveraging a distributed workforce since 2013, VP of People Mike Podobnik joins Katie to discuss how Webflow has grown and expanded with its team, and the lessons learned along the way. They discuss the challenges and opportunities of a global workforce, and how to foster community across borders. Join Oyster's Free People Builders CommunityThis podcast episode was produced by Quill.
In this episode, Rhys and guest Lauren Razavi explore the world of living as a digital nomad. Lauren has been nomadic since 2013, and is the author of Global Natives, a book about the past, present and potential of work from anywhere. Lauren is also the VP of Communications at SafetyWing, an insurance platform for digital nomads. In this episode, Lauren and Rhys discuss what it would mean to build a country on the Internet, how companies can think about remote and flexible work, and why work from anywhere is the future.This podcast episode was produced by Quill.
Rajeeb Dey calls himself an ‘accidental entrepreneur.’ After starting a venture to help give students a voice in their education when he was 17, he’s gone on to launch a national entrepreneurship competition with the government of Britain, and founded Learnerbly, a curated online learning platform that helps organizations make learning part of their culture. He and Rhys have an interesting and enlightening conversation about why continuous learning is so important in the age of AI, the importance of upskilling, and how businesses can foster learning and development. This podcast episode was produced by Quill.
What does it mean to ‘neurodiversify’ the workplace, and more importantly, why is it important? In this episode, Rhys sits down with Conner Reinhardt, COO @ Mentra, to help answer those questions. Conner and the Mentra team help neurodivergent jobseekers find employers that value their unique skills, and also help educate PeopleOps teams about neurodiversity. Join Rhys and Conner for an educational chat about embracing neurodiversity in the workplace, what PeopleOps leaders can do to create welcoming workplaces for all, and how Mentra is changing and shaping the conversation. 
Welcome back to New World of Work! In this episode, Rhys sits down with Ivori Johnson, Interim Head of People, Talent, and DEIB at ChartHop, for a discussion on influencing and convincing C-suite executives of the value and importance of the PeopleOps function. They will discuss making a clear case for the value of the function, especially in remote/hybrid environments, how Ivori uses her DEIB background to be an effective leader, and the PeopleOps ‘PR’ problem. Ivori will share her strategies for helping to position the PeopleOps function as the ‘hero’ of the workplace and effectively communicate its advantages to C-suite executives. This podcast episode was produced by Quill.
In this episode, Rhys interviews Amy Spurling, founder, and CEO @ COMPT. COMPT is an all-in-one innovative reimbursement platform that is revolutionizing benefits. Not a vendor platform by design, Amy and her team built COMPT to allow organizations to offer truly personalized benefits and stipends. Rhys and Amy dive into why personalization is the way to optimize benefits, especially for a distributed workforce, and how COMPT supports local vendors. Rhys asks Amy if benefits and stipends can ever become too flexible, and how managers can balance that tension. They also explore how personalization has improved benefits offerings outside of the tech industry. This podcast episode was produced by Quill.
In this episode, Rhys sits down with Massella Dukuly, Head of Workplace Strategy + Innovation @ Charter. With over a decade of experience collaborating with PeopleOps leaders to enhance organizational effectiveness, Massella emphasizes the impact that a robust and trusting relationship between PeopleOps and employees can have. The repercussions of a breakdown in these relationships are felt throughout the entire organization, highlighting the need for PeopleOps leaders to find solutions and prevent such breakdowns from occurring in the first place. Rhys and Massella delve into strategies to restore and repair these relationships and unveil ways to cultivate a work environment with engaged employees who fuel organizational performance.This podcast episode was produced by Quill.
Welcome back to a new season of New World of Work! In the inaugural episode of season 4, Rhys sits down with Yen Tan, Co-Founder @ Kona, a Slack integration that allows managers to track morale across their teams. Yen and their co-founders started Kona in their dorm rooms after having a bad experience working remotely and knew something had to change. Since January 2020, they’ve interviewed over 800 leaders to discover their pain points when managing remote teams and built Kona to solve them. In this episode, Rhys and Yen discuss how to keep remote teams motivated during hard times, strategies for improving retention and morale among remote workers, and empowering middle managers to catch burnout early. Download Kona's new Remote Manager Survival Guide 2023Check out Kona’s Burnout Report Learn more about Employee Disillusment with Oyster’s Disillusionment Report This podcast episode was produced by Quill.
As we learn to navigate this new world of work, one topic that’s become a hot-button issue for many organizations is navigating parenthood in the workplace. Juggling a full-time job while raising children is no easy feat, and it’s not always easy to predict what tomorrow will look like—especially for busy working moms. In this special panel episode of New World of Work, Rhys sits down with three working moms to get their perspective on navigating motherhood in the workplace today. Featuring Kim Rohrer, Principal People Partner at Oyster, Lisa Kennelly, Global Product Marketing Strategist at Klarna, and Lucia Aguilar, Founder of TATAM Digital Influencer Marketing, the panel discussion covers how PeopleOps leaders can best support parents in the workplace, why a flexible approach is key, and much more.Download your free copy of Oyster’s Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
From mass layoffs to sky-high inflation, we’ve all seen the devastating impacts of economic turbulence. During times of economic uncertainty, just keeping the organization afloat can be a tall order for many leaders. As a result, companies often put crucial initiatives like diversity, equity and inclusion (DEI) efforts on the back burner—despite their best-laid plans. In this episode, Rhys explores how PeopleOps leaders can take steps to prevent this from happening and instead continue prioritizing DEI initiatives throughout times of economic turbulence. He sits down with Manjuri Sinha, Global Director of Talent Acquisition, Employer Branding & Onboarding at OLX Group to hear her perspective on the topic. She shares some of her expert tips and strategies for staying committed to DEI during a recession, including tangible action steps you can put in practice in your role. Download your free copy of Oyster’s Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
During turbulent times, the leaders who are able to embody agility, adaptability, and perseverance will thrive—and so will the organizations they lead. One way to do this effectively is by leaning into the practice of scenario planning, which is one of the topics Rhys covers in this episode along with his guest, Maggie Kolkena. Rhys and Maggie discuss why scenario planning is a critical component of strategic or annual planning, and how organizations can optimize the practice for success. Maggie has been studying leadership development for 25 years, and as a result, knows all about the makings of a great leader and how they tackle effective scenario planning. She’s the Founder of Third Thought consulting, and she also recently wrote the book Today for Tomorrow: A Field Guide to Scenario Planning. During the episode, Maggie shares her words of wisdom on leadership, scenario planning, and the future of work. Download your free copy of Oyster’s Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
Transitioning from one role to the next isn’t always easy, and changing industries altogether can be an even bigger challenge. However, if you’re able to transfer key skills from one role to the next, that transition can be a whole lot smoother. That was the case for this episode’s guest, Jessica Zwaan, who has made the leap from law to PeopleOps and all the way to her current role as Chief Operating Officer (COO) at Whereby, a company that’s making it easier than ever for remote and distributed teams to connect over video. During the episode, Rhys and Jessica discuss how she navigated the path from PeopleOps to COO, what exactly the COO role entails, and her predictions on the future of the working world. She also shares her expert advice when it comes to making a career move or just making the most out of your current role. Pre-order Jessica’s book, Built For People. Download your free copy of Oyster’s 2022 Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
In recent months, we’ve all witnessed the sad headlines containing the dreaded L word: layoffs. It seems that week after week, another major company is doing a big round of layoffs, impacting thousands of people and families. In this episode, Rhys sits down with an expert guest who believes that many layoffs could have been avoided if these companies had processes in place for people planning and needs forecasting. Warren Wang is the co-founder and CEO of Doublefin, an automated and collaborative resource platform that works to bring finance into the digital world, while making it easy for the teams that work with finance to collaborate and be strategic about resource planning. Previously, Warren held positions at Google for over 12 years, collaborating closely with their people teams to plan every aspect of TA and retention. After he realized how broken the system was, he went on to start Doublefin. During their conversation, Warren shares insights into the steps companies could be taking to avoid layoffs, what processes they need to adopt moving forward, and what the true cost of bad people planning really is. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
The world of PeopleOps today is becoming increasingly data-driven. Business leaders are demanding more from their PeopleOps teams, and employee metrics are high on their wishlist. Tracking key metrics like retention rates, turnover rates and employee engagement is becoming a non-negotiable part of the job. In this episode, Rhys sits down with Julie Jeannotte, HR Expert and Researcher at Officevibe. Julie is an expert in employee engagement metrics and tracking data to gain valuable team insights. She explains why tracking employee metrics is critical for all PeopleOps leaders today, how to get started, and most importantly, how to turn insights into tangible action steps.  Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
To kick off the third season of New World of Work, Rhys explores a topic that’s highly pertinent to the working world today, whether you’re an entry-level employee or a CEO: workplace well-being. The pandemic has made us all uniquely aware of just how precious our health, happiness, and personal relationships are, which is why many business leaders are making more of an effort to prioritize the well-being of their teams. To learn more about what’s new in the world of workplace well-being, Rhys sits down with Sylvia Mol, a thought leader in talent assessment, an industrial and organizational psychologist, and the Head of the Skills Evaluation Lab and Assessment Research Lead at CodeSignal. During the episode, Sylvia shares plenty of actionable tips, ideas, and strategies for PeopleOps leaders hoping to champion employee well-being in their workplace. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
In today’s fast-paced world, many of us are constantly looking for new ways to keep up with demand, speed things up, cut out the middleman and be more efficient overall. As many PeopleOps leaders will know, there’s always room for improvement, and operating procedures, process and documentation are important areas to focus on if they hope to help their teams become more efficient, productive and satisfied in their roles. In this episode, Rhys sits down with Chris Ronzio, the founder and CEO of Trainual: an app that helps small business leaders systematize and scale in a way that fits their needs. As someone who’s passionate about helping businesses develop systems that work for them—not the other way around—Chris has plenty of great tips to share that can be applied to any role. Chris and Rhys cover everything from avoiding burnout to building a more autonomous culture at work, sharing plenty of valuable advice that will ultimately make life easier for you and your team.  Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
Although there’s great talent to be found everywhere these days, this doesn’t always translate into diverse hiring practices. As PeopleOps leaders, it’s important that we act as champions for diversity and inclusivity as we build and scale our teams. In this episode, Rhys sits down with Hugh Chichester, the co-founder of Niya, a diversity hiring platform that connects underrepresented talent with global job opportunities. Supporting refugees and migrants, ethnic minorities, women, LGBTQ+, neurodivergent and physically disabled people, Niya works hard to promote diversity and inclusion in the tech industry while empowering candidates to pursue a fulfilling career in the industry. Niya is also one of Oyster’s partners, collaborating on the Oyster for Refugees program, which empowers companies to find refugee talent and hire them compliantly. During the episode, Rhys and Hugh discuss some of the current challenges in the tech industry Niya is helping to solve, how PeopleOps professionals can prioritize diverse hiring practices in their own companies, and why he believes the skills gap is a myth.  Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
By viewing the entire company as the end product, business leaders can create everything from offer letters to benefits packages with a user-first design mindset. Similar to the teams that design and build the products that are ultimately shipped to clients and customers, PeopleOps leaders have a golden opportunity to create touchpoints that the entire staff can use, thereby creating a real difference within the organization. In this episode, Rhys sits down with Richard Mabey, the co-founder and CEO at Juro, a company that enables in-house legal and business teams to create, approve, sign and manage contracts in one unified workspace. Together, they discuss some real-world examples of how both Oyster and Juro have been built like products, and some of the key lessons they have learned along the way. Download your free copy of Oyster’s 2022 Employee Expectations Report! Join us at Ascent by Oyster, a free virtual conference where anyone passionate about distributed work can connect to change the world of work, together. Save your spot here! This podcast episode was produced by Quill.
Helping new hires feel welcome and valued isn’t a new idea, but studies are showing that it could be more important than ever—especially in a remote working world, which has created unique challenges for new hires and people managers alike. In this episode, Rhys discusses the importance of onboarding and retention with two guests from Bonusly: Lisa Schmuttermair, a PeopleOps Specialist and Laura Saracho, a Content Marketing Manager who weighs in from the people manager perspective. As an engaging employee recognition and rewards platform, Bonusly strives to enrich company culture, so both Lisa and Laura share some thoughtful perspectives and tangible pieces of advice that will help you continue creating a vibrant workplace environment, both on and offline. They also touch on the value of designing a thoughtful and deliberate onboarding plan, timely communications, and pathways to connecting with other team members. Download your free copy of Oyster’s 2022 Employee Expectations Report! Join us at Ascent by Oyster, a free virtual conference where anyone passionate about distributed work can connect to change the world of work, together. Save your spot here! This podcast episode was produced by Quill.
With remote work becoming the status quo and teams distributed across continents, the state of workplace communication has changed dramatically in just a few short years. In this episode, Rhys sits down with Joe Thomas, CEO and co-founder of Loom, a video messaging tool that allows users to record quick video messages in place of meetings or written communications. During their discussion, they explore effective strategies for team members hoping to build trust and get to know one another, even if their working hours don’t overlap or they’re in different time zones. Joe explains how video messaging can foster culture and connection in remote, distributed or asynchronous workplaces, and why it could possibly help to build team culture and reduce unnecessary meetings. He also shares his key predictions for workplace communication over the next few years, including why he believes more companies will shift to a hybrid working model in the future. Download your free copy of Oyster’s Global Employment Report! Join us at Ascent by Oyster, a free virtual conference where anyone passionate about distributed work can connect to change the world of work, together. Save your spot here! This podcast episode was produced by Quill.
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Comments (3)

Joel Delos santos

I just drop by..

Aug 4th
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pranita Deshpande

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Apr 9th
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Lokesh Waran

thanks for wonderful information..

Dec 17th
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