13 episodes

"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.

Digital Strategy Unlocked Photon

    • Business
    • 4.6 • 13 Ratings

"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.

    Democratization of AI - The Key to Digital Transformations in the Enterprise: Markus Zirn

    Democratization of AI - The Key to Digital Transformations in the Enterprise: Markus Zirn

    Join our host, Deepak Sharma, in an illuminating conversation with Markus Zirn, Chief Strategy Officer at Workato, as they discuss the democratization of AI and its pivotal role in driving enterprise success. Markus highlights the three key patterns fueling AI integration and the core tenets essential for AI-driven transformations. 
    Tune in for actionable insights into GenAI's transformative power to reshape your business processes — a must-listen for digital leaders.

    • 29 min
    Experience Digital – The Dance Between Interactions and Relationships: Martin Mrugal

    Experience Digital – The Dance Between Interactions and Relationships: Martin Mrugal

    Join our host, Deepak Sharma, in a riveting conversation with Martin Mrugal, Former Chief Operating Officer at Ellucian, exploring the evolving dynamics of digital interactions and relationships. Martin highlights the critical role of AI and machine learning in enhancing predictive analytics and customer engagement.  
    Tune in for actionable insights on integrating technology with human touchpoints to drive customer success.

    • 32 min
    Mary-Beth Donovan on Customer Value Management: How do you apply the right lens to digital?

    Mary-Beth Donovan on Customer Value Management: How do you apply the right lens to digital?

    Join our host, Deepak Sharma, in a captivating conversation with Mary-Beth Donovan, Chief Customer Officer at EDB, as they delve into the art of designing impactful customer journeys. This episode unravels the importance of aligning with diverse customer outcomes and harnessing the power of data insights to drive success.  
    Tune in for insightful strategies to elevate your customer experiences, enhancing value and engagement. A must-listen for digital leaders to amplify customer-centric strategies.

    • 27 min
    Security in the Digital Customer Journey: Abhay Solapurkar

    Security in the Digital Customer Journey: Abhay Solapurkar

    Join us as our host, Deepak Sharma, sits down with Abhay Solapurkar, Chief Customer Officer at SkyHigh Security, exploring the power of hyper-personalization and fortifying digital security. Discover the five crucial pillars underpinning digital transformation and learn how to leverage cutting-edge digital tools for customer lifecycle management.
    Tune in to learn how to drive unparalleled customer satisfaction and essential traits for thriving as a leader in the digital age.

    • 33 min
    Customer Success and Digital – One Family: Maranda Dziekonski

    Customer Success and Digital – One Family: Maranda Dziekonski

    Join us as our host, Deepak Sharma, sits down with Maranda Dziekonski, Senior Vice President of Customer Success at Datasembly, as they navigate the intersection of leadership, innovation, and digital strategy. Maranda shares her remarkable journey, from overcoming early challenges to spearheading customer success in the ever-evolving world of startups.  
    Discover Maranda's unique approach to blending digital innovation with customer engagement. Don't miss this insightful conversation on harnessing digital transformation to drive business growth and customer satisfaction.

    • 24 min
    Drew Patel on AI's Transformative Journey: From Children's Toys to Life-Saving Pharma

    Drew Patel on AI's Transformative Journey: From Children's Toys to Life-Saving Pharma

    In this fresh episode of "Digital Strategy Unlocked," host Deepak Sharma dives headfirst into the intricate and enthralling universe of artificial intelligence. With AI's expansive reach, from its whimsical integrations in toys to its revolutionary implementations in the pharmaceutical realm, the episode promises a comprehensive exploration. We're privileged to have Drew Patel, North America's digital maestro from Bayer, to guide us on this enlightening journey. Prepare to demystify the multifaceted world of AI, shedding light on its playful beginnings and its transformative potential in healthcare. Gear up for a captivating discourse that bridges the gap between playful innovations and life-altering solutions. Don't miss out on this dynamic conversation that seeks to unlock the true essence of AI in our lives. 
    Bio: 
    Drew is a seasoned IT and digital professional with over two decades of experience, especially in CPG and retail. He currently serves as the North America Digital Lead at Bayer and has previously held key roles at Amazon and Babies R Us. 

    • 22 min

Customer Reviews

4.6 out of 5
13 Ratings

13 Ratings

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